Privacy Policy

1. Introduction

Senvi ("we," "us," or "our") is a voice-first AI journaling application operated by Bisong Ventures, LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at clarityjournal.ai.

By using Senvi, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the service.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and profile information through our authentication provider, Clerk. This includes any information you provide during sign-up or through a connected social login.

Journal Content

We store the text content of your journal entries, including messages you send during conversations, as well as AI-generated responses, themes, mood assessments, action items, and summaries derived from your entries.

Voice Data

When you use voice input, Senvi sends your audio to Deepgram, a third-party speech-to-text service, to convert it to text. On the web, your microphone audio is streamed to Deepgram; in our mobile app, a short recording is uploaded to Deepgram. We send an opt-out flag on every request so that Deepgram does not retain your audio or use it to train its models. Senvi does not store your audio recordings; only the transcribed text is saved to your journal. Deepgram processes your audio on U.S. servers, encrypted in transit and at rest, under its own privacy policy and terms.

Usage and Billing Data

We track entry counts and token usage for service operation and billing enforcement. If you subscribe to a paid plan, payment processing is handled by Polar (with Stripe as the underlying processor). We do not store your credit card number or full payment details on our servers.

3. How We Use Your Information

• AI Processing:Your journal text is sent to Anthropic's Claude API to generate structured insights including themes, mood analysis, action items, and coaching responses. This processing happens server-side. Your text is sent to Anthropic in real time and is not stored by Anthropic for model training purposes.
• Service Operation: To provide, maintain, and improve the journaling experience, enforce usage limits, and manage your account.
• Communication: To send service-related notices such as billing confirmations or important changes to the service.

4. Third-Party Services

We rely on the following third-party services to operate Senvi. Each has its own privacy policy governing how it handles data:

• Clerk — Authentication and user management. Stores your account credentials and profile.
• Convex — Backend database. Stores your journal entries, conversations, and account data.
• Deepgram — Speech-to-text transcription. Receives your voice audio to produce a transcript. We opt out of its model-improvement program, so it does not retain your audio or use it to train its models.
• Anthropic (Claude)— AI processing. Receives your journal text to generate insights. Under Anthropic's commercial API terms, Anthropic does not use API inputs or outputs to train its models and deletes them within 30 days.
• Polar / Stripe — Payment processing for paid subscriptions. Handles billing details and payment transactions.
• Vercel — Application hosting and content delivery.

5. Data Security

Your data is encrypted at rest and in transit (TLS). However, Senvi is not end-to-end encrypted. Your journal text is processed in plaintext on our servers and by Anthropic's API in order to provide AI-powered insights. While we implement reasonable security measures, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your journal entries and account data for as long as your account is active. If you delete your account, we will delete your journal entries and personal data from our systems. Some data may persist in backups for a limited period before being permanently removed.

7. Your Rights

You have the right to:

• Access your personal data stored in your account.
• Delete your account and all associated journal data.
• Export your journal entries (contact us to request an export).
• Withdraw consent by discontinuing use of the service at any time.

To exercise any of these rights, contact us at privacy@clarityjournal.ai.

8. Data Sharing

We do not sell, rent, or trade your personal data. We do not provide your data to third parties for advertising or marketing purposes. Your journal content is never used to train AI models. We only share data with the third-party service providers listed above, solely as necessary to operate the service.

9. Children's Privacy

Senvi is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. For significant changes, we will make reasonable efforts to notify you (for example, via email or a notice within the app). Your continued use of Senvi after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

privacy@clarityjournal.ai